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“Last week I experienced the worst dental pain or any pain, I have ever had and after suffering most of the day at work I finally gave in and began trying to find an “emergency dentist”. Since I had only recently acquired dental insurance I had not been in quite awhile and therefore did not have a regular dentist. After 45 minutes, 4 phone calls and no success, I found myself speaking to [the staff of Dentistry of Virginia Beach], who showed 100 times the compassion and understanding as anyone I’d spoken to yet.
Even though I was not an established patient AND it was nearly 4 pm, she said she could hear the pain in my voice and told me to come right in. I have always had terrible anxiety at the dentist but I was put at ease the moment I arrived. Dr. Pelaez immediately numbed the source of my pain and then explained the cause of my extreme pain which was a “hot tooth” or infected nerve/root. I was so impressed and grateful that Dr. Pelaez was willing to perform a temporary fix that would get me out of pain but give me time to think over my options and make a decision with a clear (pain-free) mind. He and his assistant all stayed nearly an hour after closing to help me, not even an established patient, for which I am and will always be eternally grateful.
The next morning, Dr. Pelaez himself took the time to call me to follow up and make sure that I was no longer in pain and that I knew I could call the office at any time if I had questions or concerns. I wish my words could better convey the true empathy, kindness, and compassion I received from Dr. Pelaez and his staff on that terrible day.
They now have a patient for life…whether they want me or not!” – Stephanie F, Virginia Beach
“Dr . Pelaez’s staff is friendly, courteous, and professional (not phony like a lot of providers in the area). Dr. Pelaez commitment to his craft is evident in his design of this modern, state of the art facility. He genuinely cares about his clients and I firmly believe he is a standout amongst his peers in the Hampton Roads Community! I drive the extra mile to his office… Trust me it is worth it. If you’re looking for a new dentist, or tired of your old one, don’t cheat yourself, and give Dentistry of Virginia Beach a serious consideration.” – Mark S, Norfolk
“Late last year, my dentist stopped taking my dental insurance. I moved over to a new firm opening near my house. Ugh! My first visit, they took me back 45 minutes after my appt. They were disorganized, exam areas were lacking proper finishes and all of a sudden I needed all of this dental work. Begrudgingly, I made an appt to get the work done. They called and rescheduled. They rescheduled it again. The third time that they called to reschedule the appt, I canceled it. They called a fourth time. I went from this frustrating experience to a blessing.
This dentist has his act together. His staff is amazingly calming and personable. I cannot stress how accommodating and friendly they are. The beauty of his decor and cleanliness of the office is top notch. Their equipment is modern and allowed for me to observe on screen photos and understand explanations. Oh and all that needed work that suddenly appeared in my mouth at the other office, oddly, it was not in my mouth during this comprehensive exam. I will be moving my entire family over to this office! I will also be sharing my experience with my friends and on Facebook! I cannot say enough kind things!” – Michelle S., Virginia Beach
“My husband set me up with these guys after he went and had a great experience. The office is brand new and super-modern, and everyone I encountered was great. I needed a little flexibility in my appointment scheduling, and Leslie at the front desk really helped me out. Uma, my hygienist, was very professional, friendly, and gentle on my gums! She also explained everything she was doing, which I really appreciated (if you don’t want running commentary, there’s an overhead TV you can watch).
They took the usual x-rays of my teeth, but Uma also measured my gums so as to have a baseline…that way they can see if my gums start receding or getting any bacteria pockets (scientific term). I’ve never had that done before, but I think it’s a really good idea.
Dr. Pelaez was also professional and friendly and answered all my questions thoroughly.
Overall, it’s the best experience I’ve had with a dentist’s office in years. I have finally found a dentist I want to stick with!” – Kennedy S., Virginia Beach
“Had a wisdom tooth pulled very short notice, left a message the night before and got a call back first thing in the morning, was in the chair by 11 am. The staff that I have met are so patient and kind which is not something too common in 2015. I had to bring my newborn preemie with me which was challenging and everyone jumped in to help until someone was able to come watch her. They are so accommodating! As far as the procedure it was the easiest thing I’ve ever done, Jorge clearly knows what he’s doing and I will never go to another dentist while we are here!” – Sarah B., Virginia Beach
“My family and I have nothing but praise for the care we receive from Dr. Pelaez and staff at Dentistry of Virginia Beach. Even the staff are very professional they nevertheless treat you with kindness and go out of their way to make sure your visit is pleasant. From the moment you enter the beautiful facility to the moment you exit you know you are being given the best care. We are so grateful for Dr. Pelaez and his staff and highly recommend them.” – Larry E. Virginia Beach